Privacy Policy

Privacy Policy

Introduction

Welcome to https://same-day-house-clearance-coventry.vibereports.co.uk (hereinafter referred to as “Same-day House Clearance Coventry,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://same-day-house-clearance-coventry.vibereports.co.uk
  • Any mobile or desktop applications associated with our services
  • Online forms and registration processes
  • Email newsletters, marketing campaigns, and promotional materials sent by us
  • Interactions over the phone, SMS, or other communication channels

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

  • When you create an account and use our applications or services as an authorized user.
  • During your visits to our websites linked to this policy.
  • Whenever you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your user account creation and management, such as username, email address, and password.
  2. Payment Information: Credit card numbers, payment history, billing addresses, and other financial data required for processing transactions.
  3. Financial Information: This may include bank account details or records of financial interactions with our services.
  4. Purchase Information: Data about products or services you have purchased from us, including order history and transaction details.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and other data from your mobile devices when you use our apps.
  6. Location Data: Geographic coordinates and location-based services data if you choose to enable these features.
  7. Feedback: Your comments, reviews, ratings, and suggestions provided through surveys or direct feedback forms.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from those accounts (with your consent) to personalize your experience.
  9. Product Information: Details about products you have shown interest in, added to your cart, or purchased from our e-commerce platform.

We gather this information through various means: direct user input, forms, surveys, interactions with our services, and automated technologies (e.g., cookies). Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities like login, session management, and navigation through our site.
  • Preference Cookies: Used to remember user preferences, such as language settings or display options.
  • Analytics Cookies: Track visitor behavior and aggregate data for statistical analysis, helping us improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as it is necessary for the purpose of processing or as required by law. Once the retention period expires or when the purpose has been fulfilled, we securely delete or anonymize the data.

Security Measures

Same-day House Clearance Coventry implements robust security measures to protect your personal data:

  • Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage reputable third-party service providers who comply with strict data protection standards to process data on our behalf.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children, and parents or legal guardians should ensure their children’s online privacy.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute the accuracy of the information.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team at [email protected] or write to us at [Our Physical Address].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, requests for data access or correction, or to unsubscribe from our communications, please contact us: